Shipping policy

Shipping Policy

Last updated: February 2026

Safe & Secure Delivery

At Ankshaastra, your trust in us is paramount, and we're committed to delivering your treasures with the utmost care and reliability. Here's everything you need to know about our shipping process.

Secure Packaging: Carefully packaged to ensure pristine condition

Fully Insured: Every order insured during transit

Trusted Couriers: Shiprocket, Bluedart & Aftership

Shipping Timeline

Dispatch Time: Orders are processed and dispatched within 4 business days of confirmation. For customized or personalized items, please allow extra time; we'll keep you informed every step of the way.

Delivery Duration: Standard delivery time is typically 7-15 days from the date of dispatch. International orders may take longer due to customs procedures.

Note: The timelines mentioned may be subject to change due to factors beyond our control, including but not limited to shipping delays, customs processing, or unforeseen circumstances.

Order Tracking

Real-Time Tracking: Once your order is on its way, you'll receive a confirmation email with tracking details. Follow your package's journey with ease through the provided link.

Stay Updated: We'll keep you informed throughout the shipping process with regular updates via email or SMS.

Delivery Timelines

Delivery typically takes 7 to 15 days from the date of dispatch. While we strive to ensure timely deliveries, actual shipping times may vary based on factors such as location, courier efficiency, customs clearance, and unforeseen circumstances.

For orders placed from outside India, delivery is typically expected to take 20 to 30 days from the date of dispatch. In the event of any issues that prevent successful delivery, we will process a refund to the original payment method within 30 to 40 days.

We currently offer delivery to over 150 countries worldwide.

Please note that these timeframes are estimates and may vary based on factors such as location, customs clearance, and other circumstances beyond our control.

Shipping Costs

Transparent Pricing: Shipping charges are calculated based on the destination and weight of your order. Free shipping may be available on orders above a certain value, and we'll communicate any such promotions on our website.

You can also contact us at social@ankshaastra.com to enquire about any offers and we shall be happy to assist you.

Delivery Location

Accurate Address: Please ensure that your delivery information is complete and accurate at checkout. For your security, we deliver to residential or business addresses only, and not to PO Boxes or public places like malls or hotels.

Address Changes: If you need to update your delivery address, contact our customer support promptly.

You acknowledge that the accuracy of the delivery address provided is essential for the successful fulfillment of the order. The Company shall not be held liable for any delays or issues arising from inaccurate or incomplete delivery information provided by you.

What to Expect at Delivery

ID Verification: For high-value orders, we may require a signature and ID verification upon delivery to ensure the package reaches you safely. If you're unavailable, someone you trust can receive it on your behalf.

Missed Delivery: Our courier partner will make up to three attempts to deliver your package. If delivery fails after these attempts, the package will be returned to us. For any queries, please contact us at social@ankshaastra.com.

Handling Delays

Unforeseen Circumstances: While the Company makes every effort to meet delivery timelines, delivery may be delayed due to circumstances beyond our control, including natural disasters, public holidays, acts of government, strikes, transportation disruptions, or other unforeseen events ("Force Majeure Events").

In the event of such delays, the Company shall notify you as soon as reasonably practicable and will provide updates on the revised delivery schedule. The Company shall not be held liable for any failure or delay arising from Force Majeure Events.

Non-Delivery & Returns

Missed Delivery: If your package is not delivered within the expected timeframe, please contact our customer support at social@ankshaastra.com within 30 days of purchase for assistance.

Return Policy: In case of delivery discrepancies, such as damaged or missing items, kindly refuse the delivery and contact us immediately with supporting details. For more information, please refer to our Return Policy.

Cancellation Policy

The Company strives to provide the best experience for its customers. However, once an order is placed, cancellations are not permitted under any circumstances.

Our Commitment to You

We aim to make your shopping experience as seamless and delightful as the gemstones we offer. If you have any questions or concerns, please don't hesitate to reach out.

Happy shopping!
The Ankshaastra Team